> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://meetergo.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Collecting and Managing Reviews

Reviews help build trust with potential clients by showcasing feedback from previous meetings. This article explains how to enable and configure the reviews feature in meetergo, allowing you to collect valuable feedback after meetings and display it strategically.

## Enabling Reviews

To start collecting reviews for your meetings:

1. Navigate to [Reviews](https://my.meetergo.com/reviews)
2. Click on "**Enable Review Collection"**
3. Configure additional settings according to your preferences

![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/3/0/bf30a5ca40cdb000/meetergo-and-11-more-pages-per_y2qp78.png)

Once enabled, meetergo will automatically send review request emails to attendees after their meetings.

## Configuring Review Settings

After enabling reviews, you can customize how they work for your business:

### Review Collection

Enable or disable automatic emails requesting feedback after meetings. When enabled, attendees will receive an email inviting them to leave a review.

### Review Approval

Choose between:

* **Auto-approve**: Reviews appear immediately after submission
* **Manual approval**: Reviews must be approved by you before becoming visible

### Display Options

Customize where and how your reviews appear:

* **Show on Booking Page**: Display your rating and reviews directly on booking pages
* **Google Rich Snippet**: Add review schema to improve your Google search results
* **Floating Widget**: Show a floating reviews widget on your website

### Review Association

Decide whether reviews are:

* Associated with your entire company
* Linked specifically to the team that manages the meeting type

## Adding Reviews to Your Website

To display reviews on your website, copy the embed code provided in the reviews dashboard and paste it into your website's HTML before the closing `</body>` tag. This enables both the floating widget and Google rich snippet functionality.

## Monitoring Your Reviews

The reviews dashboard displays:

* Your average score (out of 5)
* Total number of reviews
* Number of published reviews

You can view, manage, and respond to all reviews from this central location.

## Disenabling Reviews

1. Navigate to [Reviews](https://my.meetergo.com/reviews)
2. Click on the symbol as per below.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/3/0/bf30a5ca40cdb000/meetergo-and-11-more-pages-per_ctdfko.png)
3. Toggle the switch to disenable review collection

![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/3/0/bf30a5ca40cdb000/meetergo-and-11-more-pages-per_q7jl0r.png)


## FAQ

###### Will review requests be sent automatically for all meetings?

No. Review emails are only sent if you've explicitly enabled the reviews feature. If you leave it disabled, no review requests will be sent and no reviews will be displayed.

###### Can attendees leave multiple reviews for the same meeting?

No. Each attendee can only leave one review per meeting.

###### Can I customize when the review request is sent?

Yes. In the review collection settings, you can specify when the email should be sent (for example, 1 hour after the meeting concludes).

###### Will my existing clients see my reviews?

Only if you choose to display them. You can control visibility through the display options in your review settings.

###### How can I improve my review ratings?

Focus on delivering exceptional service during your meetings, follow up promptly, and implement feedback from previous reviews to continuously improve your offerings.